Delivery Information


Thank you for thinking about using our on-line shop. Please read the following information before proceeding with your order. By placing an order with us you agree to be bound by these terms and conditions which may be amended at any time.


You can order and pay online by Paypal / Visa / MasterCard / Eurocard.


Only the products listed in the shop section are available to purchase and are subject to availability at time of ordering.


We have done everything we can to ensure that the information we provide about all the products listed on this website is accurate and up-to-date. However, food products in particular are constantly being improved so their ingredients and the other information we publish here, including details of their nutritional content and allergy advice, is liable to change. For this reason, we strongly recommend that you always read the actual product label carefully before using or consuming any product. Please do not rely solely on the information provided on this website.
For further information on products listed on this website, please contact the product’s manufacturer.
Although the information on this website is regularly checked and updated, IS & DL Brown Ltd is unable to accept liability for any inaccuracies or incorrect information the site may contain. This does not affect your statutory rights.


Prices shown are exclusive of shipping charges. Shipping costs will be added to your order at the checkout. The total cost of your order will be shown when you proceed to the checkout section.

Prices are subject to change.


Estimated delivery times within the UK are up to 5 business days from receipt of order. Orders are delivered by Monday – Saturday 9am -5.00pm. We cannot give estimated times of delivery.

Please ensure delivery address details are correct and complete – including the postcode.


2-3 Day Delivery - Parcel Price
Weight (kg) Ex. VAT Inc. VAT
Less than 5kg £2.71 £3.25
5 to 15kg £5.50 £6.60
Signed for £0.67 £0.80
Remote Delivery £1.67 £2.00


Next Day Delivery - Parcel Price
Weight (kg) Ex. VAT Inc. VAT
Upto 1kg £4.75 £5.70
Upto 2kg £7.84 £9.40
Upto 5kg £6.50 £7.80
Upto 10kg £7.50 £9.00
Upto 15kg £8.67 £10.40
Upto 20kg £10.75 £12.90
Upto 25kg £11.50 £13.80


Every effort is made to ensure your product will arrive in a satisfactory condition. If you are not entirely satisfied with an item please contact us at [email protected] or use the Contact Us email form on the Contact Page.

Your statutory rights are not affected.


If you wish to contact us about your order please send your email to [email protected] and quote your order reference number on all correspondents.